Reference

Open sand77 Legal terms before access

sand77 Legal terms explain who may access the account, how identity checks work, and what happens to records linked to DANA, OVO, GoPay and QRIS.

Account eligibilityPayment recordsPolicy contact
sand77 Open sand77 Legal terms before access
CONTACT ROUTES

Contact us when Legal questions arise

A clear contact route helps you resolve a policy question without guessing which account detail matters.

Account access Use the support contact shown inside your account area when a phone verification step or access decision needs clarification. We can point you to the applicable Legal wording without asking for your password.
Wallet status For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account questions, send the transaction reference and payment date. We use those details to locate the status record linked to your account.
Policy request Ask us to clarify a clause, request a copy of account data, or report a correction through the listed support route. We will identify the request and explain any required account check.
DATA SAFEGUARDS

Protect your account under sand77 policy

Legal protection depends on practical handling, not broad promises. We connect account checks, payment references, device sessions, and policy requests to the relevant record so questions can be answered with a clear…

Account data

We use the details you submit for account access, phone verification, payment matching, and support requests. We avoid asking for wallet PINs or passwords when checking a DANA, OVO, GoPay, or QRIS matter.

Cookies

Cookies and similar browser records may help keep your session, language choice, and security checks working. You can review browser settings on mobile or desktop, although changing them may affect account access.

Account security

Phone verification supports the account access step, while session checks help identify unusual sign-ins. Keep your password private and contact us if a device session or account detail does not look familiar.

Record retention

We retain account, payment, and support records for the period needed to operate the account, resolve disputes, meet applicable duties, and preserve an auditable Legal history.

Your contact right

You may ask what account data we hold, request a correction, or ask how a payment reference was used. Include enough account detail for us to locate the correct record securely.

Policy changes

When Legal wording changes, we publish the updated text and identify the effective date where relevant. Continued access after that point is handled according to the revised terms and local law.

Find answers about sand77 Legal access

These Legal answers cover the questions we expect before an account is opened or a payment record is checked. Read the relevant point first, then contact us with your account reference if your situation needs a specific response. Access remains subject to local law.

sand77 Legal covers account eligibility, phone verification, payment records, data handling, cookies, security, retention, policy changes, and contact rights. Access depends on local law and the conditions shown on the current page.

Access is available only where local law permits. If you are in Indonesia, read the current Legal wording before opening an account, and complete the requested phone verification before account access is granted.

We may check a DANA or QRIS payment when the reference, account details, wallet status, or amount does not match the account record. Send the transaction reference through the listed support contact.

We may keep submitted account details, phone verification results, payment references, device-session records, and support correspondence for account operation, dispute handling, applicable duties, and the stated retention period.

Contact us through the support route shown in your account area and name the data you believe is incorrect. Include your account email or phone number, but never send a password or wallet PIN.

We publish revised Legal wording on this page and identify the effective date where relevant. Before continuing, read the changed section, especially if it concerns access, payment checks, data, or account security.

Yes. The same Legal conditions apply when you use a mobile browser or desktop browser. Browser cookies and session checks may behave differently if you block them, which can affect account access.